After you first request medical administration, one of our pet care coordinators will meet with you to learn about your pet's administration schedule and medical needs. They will then choose primary and backup Fetch! medical administrators who they believe are a good fit for you and your pet. You will have the opportunity to meet with the chosen administrators either virtually or in person. If you decide that they are a good option for you and your pet, we will assign them your account. Anytime you request a service with Fetch!, the primary medical administrator will be the one taking care of your pet. If your primary M.A. is unavailable the secondary M.A. will take their place.

Services costs vary based on location. To get pricing near you, find your closest Fetch! location here.

We require debit/credit card payment if you are scheduling service via our My Fetch! App. Any other accepted payment can be worked out with your specific Fetch! location.

Because our medical administration is an add-on service, you will typically hire Fetch! to walk, sit, train, or transport your pet. They will administer any medicine necessary during their time with your animal.

You will not be charged until after the service has been completed.

Specific cancellation policies vary by location, but if a cancellation occurs within 24-48 hours of the visit you may be charged up to 50% of the service fee. This is done to compensate the sitter for lost time as most visits are scheduled days in advance.